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TenTec is headed by Jack Burchfield (President). Senior staff includes Gary
Barbour (VP), AC4DL heading DSP development with Scott Robbins handling daily business as the Amateur Radio
Products Manager in the USA. There are around 75 USA staff working from the factory located in
the foothills of the Great Smoky Mountains.
TenTec is proud to be an independent and self-sufficient company, all TenTec products are
designed, manufactured and internationally distributed from the 40,000 square foot facility in the
USA. Out-sourceing is not the way business is conducted in the USA.
In-house facilities include engineering, PCB manufacturing, plastic moulding, sheet metal fabrication
and finishing as well as electronic assembly and testing. The facility is so capable, tooling is
produced in the well equipped tool and die shop (engineering products are even sold).
Philosophy (TenTec USA web site): We are proud of our reputation for customer service and product support. Our philosophy is that a
sale is the beginning of a happy relationship. We provide service on our products that have been
discontinued for many years and we do so promptly and at an honest charge.
TenTec equipment is designed, built and shipped in-house with unique manufacturing and design
skills used to produce World Class short wave receivers, Amateur Radio, commercial and OEM
products. The unique combination of in-house processes ensures our ability to produce equipment
of highest quality, reliability and value.
With the release of the RX-320 & RX-350 short wave receivers to the UK, Ten-Tec is providing a
renewed commitment to the UK market with the formation of a UK sales office Ten-Tec DIRECT.
Ten-Tec DIRECT in the UK, supported by the U.S. factory, delivers advanced products (CE
approved) at attractive prices. This is fully backed by meaningful pre-sales and after-sales support
stretching back to the factory in the USA. Ten-Tec is confident of success in the UK due to a new
business alliance with AOR UK LTD, whose excellent reputation and support are well known and
products compliment the Ten-Tec line.
Over the years, TenTec products have been available in the UK in a rather low-key fashion. The CE
requirements for electrical testing has required manufacturers (including TenTec) to reassess the
product range. Initially, the short wave receivers RX-320, RX-340 and RX-350 will be promoted in the
UK (all CE approved).
In addition, TenTec has very capable amateur radio products in the JUPITER HF transceiver,
PEGASUS transceiver, OMNI VI PLUS transceiver and others including linear amplifiers. The
potential exists for transceivers to be assessed in respect of suitability for the UK market in the
coming months.
A range of low cost 'kits' is also manufactured with technical support offered via e-mail support
direct from the factory in the USA. This represents further scope for roll-out in the coming months.
All-in-all, its an exciting time and will be fuelled by the response of UK customers.
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Gary Barbour (VP) has been instrumental in embedding DSP into the current product range.
Why DSP
??
The ‘big picture’ benefit is cleaner signal readability, eliminate heterodynes and limit spurious
broadband noise instantly by pushing buttons. In the case of the RX-350, take advantage of the wide
variety of DSP filter choices built-in to the receiver to suppress undesired adjacent interference. Use
these same filters to tailor the response of the receiver to your needs - from a wide 8 kHz for
pleasing SAM or AM audio to a tiny 300 Hz for digging weak CW and digital mode signals out of the
noise. There are 34 of them built-in, not 2 or 3 and not sold as options! |
With the recent demise a USA DSP radio manufacture, TenTec has welcomed another very
experienced DSP programmer to the TenTec R&D team. Gary Barbour commented that it is so
unusual for developers to 'share code' that this marriage of experience has produced great results,
the RX-350 certainly demonstrates this.
Easy upgrade: IF-DSP allows Flash ROM updating of your receiver with the latest features and
functions - free! If new functions and features are added to the RX-350, simply visit our website,
download the latest version of the receiver, connect it via a serial port cable to your RX-350 and
broadly speaking, it’s as if your radio rolled off the assembly line minutes earlier.
TenTec products are manufactured and supplied directly, largely speaking this means there is no
middle-man... so the result is quality and features as an attractive price with meaningful support.
Price transparency in the UK means that you can be sure that you are getting excellent products at
the lowest prices... no need to hassle over direct imports or concerns of dealing with distant
companies.
Orders may be placed with the UK sales office by phone, the internet, mail or personal callers, the
usual methods of payment are acceptable including credit card and SSL facility via the website.
The TenTec UK sales office is open Monday - Friday 9.00am to 5.00pm:
All equipment is UK specification CE approved with 12 month warranty supported in the UK,
products held in UK stock for immediate despatch.
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